Pride in Primary Care

In 2018, WA Primary Health Alliance (WAPHA) commenced our journey towards achieving Rainbow Tick accreditation, which involves meeting the six national standards of LGBTI inclusive practice. The Rainbow Tick is essentially a confidence mark that signals an organisation has reached a high standard of diversity and inclusiveness.

A disproportionate number of LGBTI people experience poorer mental health outcomes as well as discrimination, harassment and hostility in many parts of everyday life, impacting access to health services. Given our vision of improved health equity across WA, WAPHA has an important leadership role to advocate for safe, inclusive and culturally appropriate services

In 2018, WA Primary Health Alliance (WAPHA) commenced our journey towards achieving Rainbow Tick accreditation, which involves meeting the six national standards of LGBTI inclusive practice. The Rainbow Tick is essentially a confidence mark that signals an organisation has reached a high standard of diversity and inclusiveness.

A disproportionate number of LGBTI people experience poorer mental health outcomes as well as discrimination, harassment and hostility in many parts of everyday life, impacting access to health services. Given our vision of improved health equity across WA, WAPHA has an important leadership role to advocate for safe, inclusive and culturally appropriate services for LGBTI people. We’re doing Rainbow Tick because it aligns with who we are as an organisation and what we’re all about – making primary care in WA better and more accessible for everyone.

Help to shape the changes we are making to create a safe and inclusive culture at WA Primary Health Alliance.

  • LGBTI Health Awareness Survey Report

    6 months ago
    Neon rainbow

    Thank you to everyone who participated in our recent LGBTI Health Awareness survey to help inform health service planning and ensure that health services are safe, welcoming and inclusive of the needs of LGBTI people. We received over 200 responses at Fairday and online. Overall responses indicated that LGBTI consumers want to be treated as ‘substantively equal’ to their heterosexual counterparts and that they seek health providers who are inclusive, non-judgemental and well-informed about issues related to LGBTI health.

    Responses to the question asking what could be changed or improved with regards to healthcare services to make them better for LGBTI people could be summarised into the following themes:

    • LGBTI-friendly practitioners: It is important for a practitioner to affirm their support for the LGBTI community, for example by advertising as LGBTI-friendly or by displaying a Rainbow flag or ally symbol.
    • Accessibility: Respondents highlighted a need for bulk-billed, conveniently-located services.
    • Inclusivity: Many LGBTI respondents expressed frustration with heteronormative assumptions made by doctors including assumptions about their gender, the gender of their partner, and their sexual practices. Intake forms should include options for those who are non-binary, intersex and/or transgender and allow them to state their preferred pronouns.
    • LGBTI awareness training: Respondents emphasised the importance of LGBTI awareness training for all medical practitioners.
    • Transgender-specific health issues: Respondents stated that it was very difficult to find medical practitioners who were knowledgeable about transgender issues such as gender reassignment surgery and hormone replacement therapy. Transgender patients should also be included in regular health screenings e.g. pap smears for trans men and prostate checks for trans women.
    • LGBTI-specific mental health and suicide prevention services for LGBTI clients.
    • Issues related to HIV/AIDS e.g. better screening and full PBS coverage of PEP, PREP and anti-retroviral medication.

    You can read the full report here.

    Thank you to everyone who participated in our recent LGBTI Health Awareness survey to help inform health service planning and ensure that health services are safe, welcoming and inclusive of the needs of LGBTI people. We received over 200 responses at Fairday and online. Overall responses indicated that LGBTI consumers want to be treated as ‘substantively equal’ to their heterosexual counterparts and that they seek health providers who are inclusive, non-judgemental and well-informed about issues related to LGBTI health.

    Responses to the question asking what could be changed or improved with regards to healthcare services to make them better for LGBTI people could be summarised into the following themes:

    • LGBTI-friendly practitioners: It is important for a practitioner to affirm their support for the LGBTI community, for example by advertising as LGBTI-friendly or by displaying a Rainbow flag or ally symbol.
    • Accessibility: Respondents highlighted a need for bulk-billed, conveniently-located services.
    • Inclusivity: Many LGBTI respondents expressed frustration with heteronormative assumptions made by doctors including assumptions about their gender, the gender of their partner, and their sexual practices. Intake forms should include options for those who are non-binary, intersex and/or transgender and allow them to state their preferred pronouns.
    • LGBTI awareness training: Respondents emphasised the importance of LGBTI awareness training for all medical practitioners.
    • Transgender-specific health issues: Respondents stated that it was very difficult to find medical practitioners who were knowledgeable about transgender issues such as gender reassignment surgery and hormone replacement therapy. Transgender patients should also be included in regular health screenings e.g. pap smears for trans men and prostate checks for trans women.
    • LGBTI-specific mental health and suicide prevention services for LGBTI clients.
    • Issues related to HIV/AIDS e.g. better screening and full PBS coverage of PEP, PREP and anti-retroviral medication.

    You can read the full report here.
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