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Recognising, Preventing and Responding to the Abuse of Older People - Online Learning Modules

16 Sep 2019

***Advocare Education Session - Geraldton 26 & 27 November 2019***

This project is a collaborative approach between WACHS, Advocare and WAPHA.

This initiative has come from recognition of the complexities of “Elder Abuse” and is a response to develop the capability of health providers to respond to the abuse of older people.

Advocare will be providing an introductory session to the learning experience based on Elder Abuse Protocol: Guidelines for action booklet, developed by Advocare in association with Dr Barbara Blundell, Curtin University and the Alliance for the Prevention of Elder Abuse (APEA). The information provided within this document is to inform those who will support access to these on-line modules within the seven regions of Country WA. The intent is to provide aged care services with the ability to access timely training for their workforce; a challenge aged care providers face in country WA.

Preventing abuse of older people is a core duty and obligation for all providers of aged care services; the nature of our services means it is likely that staff will have contact with adults at risk of abuse or neglect.

It is not compulsory to report all types of abuse however providers are committed to ensuring quality of care as the best protection for older people against abuse and neglect. This on-line module will assist all aged care staff in ensuring that they meet their responsibilities in the delivery of safe, evidenced based, quality care.

Under the current system, Aged Care Approved Providers are required to report certain allegations of abuse of residential and community care recipients. Reportable assaults are defined as unlawful sexual contact, unreasonable use of force, or any assault specified in the Accountability Principles 2014 (Aged Care Act 1997) and which describes an offence against a law of the Commonwealth or a State or Territory.

The on-line modules will:

  • Give people the resources and contacts on where to go for advice and assistance;
  • Describe the social circumstances in which abuse of older people may occur;
  • Identify abuse types and signs;
  • Describe the barriers to recognising and reporting abuse of older people;
  • Describe the duty of care and appropriate action to take when abuse is disclosed, witnessed or suspected;
  • Explain how to respond to reports of alleged abuse.

Learning Outcomes:

  • Define types of abuse and identify the risk factors;
  • Understand the difference between unintentional and intentional abuse;
  • Be able to describe the rights of older people;
  • Learn how to minimise or prevent the risk of abuse of an older person;
  • Be able to identify ways to respond in the event of alleged abuse of an older person
  • Learn how to provide emotional support where abuse is suspected;
  • Understand the recording requirements and reporting process for incidents of abuse of older people
  • Understand what is required by law for reporting abuse of older people;
  • Learn how to refer and access other support services;
  • Understand why certain types of abuse of older people have to be reported to the police and to the Commonwealth Department of Health.

Date: 26 November 2019
Time: 1:30pm - 3:00pm
Venue: Aged and Community Care Services, Meeting Room, Geraldton Hospital
Contact: Karen Lynch, 9956 2430 or

Date: 27 November 2019
Time: 10:30am - 12:00pm
Venue: Bentwood Olive Grove, Greenough
Contact: Lorna Darlington, 9956 2471 or

Video conferencing access is available on 26 November.

For further information, contact Christine Hunter or Lesley Pearson

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