Practice Assist Support Survey

Consultation has concluded

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Twelve months ago, Rural Health West and WA Primary Health Alliance (WAPHA) combined resources to deliver a comprehensive and state wide general practice support service.

During the development stages of Practice Assist, we surveyed general practices to find out what your highest needs were.

The top five responses were:

  1. Fact sheets and training on new initiatives
  2. Continuing professional development (CPD) opportunities for non-clinical staff
  3. Information on government incentives
  4. Support with utilising the Medicare Benefits Schedule
  5. Using your practice data for continuous quality improvement

We took this feedback on board and in October 2017, Practice Assist launched with:

  • a dedicated practice support website containing more than 130 fact sheets and resources on these top five areas and many more;
  • a help desk including a freecall telephone service to answer your questions; and
  • the provision of in-practice support and training provided by Primary Health Liaisons (PHLs).

Now, after 6 months of Practice Assist, we want to ask you how we are doing, and what more we can do.

By completing the following short survey, we can gain a better understanding of what Western Australian practice managers, practice nurses, GP principals and administrators want and need in a comprehensive practice support service.

We greatly appreciate your feedback and encourage you to discuss this with your colleagues.

Should you have any questions regarding this survey, or Practice Assist, please do not hesitate to contact Nina Graham, General Practice Support Manager on nina.graham@wapha.org.au or telephone 08 6278 7947


Twelve months ago, Rural Health West and WA Primary Health Alliance (WAPHA) combined resources to deliver a comprehensive and state wide general practice support service.

During the development stages of Practice Assist, we surveyed general practices to find out what your highest needs were.

The top five responses were:

  1. Fact sheets and training on new initiatives
  2. Continuing professional development (CPD) opportunities for non-clinical staff
  3. Information on government incentives
  4. Support with utilising the Medicare Benefits Schedule
  5. Using your practice data for continuous quality improvement

We took this feedback on board and in October 2017, Practice Assist launched with:

  • a dedicated practice support website containing more than 130 fact sheets and resources on these top five areas and many more;
  • a help desk including a freecall telephone service to answer your questions; and
  • the provision of in-practice support and training provided by Primary Health Liaisons (PHLs).

Now, after 6 months of Practice Assist, we want to ask you how we are doing, and what more we can do.

By completing the following short survey, we can gain a better understanding of what Western Australian practice managers, practice nurses, GP principals and administrators want and need in a comprehensive practice support service.

We greatly appreciate your feedback and encourage you to discuss this with your colleagues.

Should you have any questions regarding this survey, or Practice Assist, please do not hesitate to contact Nina Graham, General Practice Support Manager on nina.graham@wapha.org.au or telephone 08 6278 7947


  • CLOSED: This survey has concluded.

    After 6 months of Practice Assist, we want to ask you how we are doing, and what more we can do.

    By completing the following short survey, we can gain a better understanding of what Western Australian general practices, principals, administrators and managers want and need in a comprehensive practice support service.

    After 6 months of Practice Assist, we want to ask you how we are doing, and what more we can do.

    By completing the following short survey, we can gain a better understanding of what Western Australian general practices, principals, administrators and managers want and need in a comprehensive practice support service.

    Consultation has concluded
  • CLOSED: This survey has concluded.

    By completing the following short survey, we can gain a better understanding of what Western Australian general practices, principals, administrators and managers want and need in a comprehensive practice support service.

    By completing the following short survey, we can gain a better understanding of what Western Australian general practices, principals, administrators and managers want and need in a comprehensive practice support service.

    Consultation has concluded