Practice Support Survey for PHL Team

Consultation has concluded

Rural Health West and the WA Primary Health Alliance (WAPHA) are seeking your comments and input into the exploration of a joint practice support service that would aim to deliver high quality, seamless and customer focused practice and business support for all general practices in rural and metropolitan Western Australia.

At present, both Rural Health West and WAPHA are providing a range of general practice support services ranging from assistance with accreditation, the Medicare benefits schedule, developing policies and procedures, human resources, digital health, staff training and practice support visits.

With the common goals of strengthening communities through the delivery

Rural Health West and the WA Primary Health Alliance (WAPHA) are seeking your comments and input into the exploration of a joint practice support service that would aim to deliver high quality, seamless and customer focused practice and business support for all general practices in rural and metropolitan Western Australia.

At present, both Rural Health West and WAPHA are providing a range of general practice support services ranging from assistance with accreditation, the Medicare benefits schedule, developing policies and procedures, human resources, digital health, staff training and practice support visits.

With the common goals of strengthening communities through the delivery of high quality primary health care services, Rural Health West and WAPHA have identified that combining resources and collaborating may be the most effective way to deliver a comprehensive and state wide general practice support service, without duplicating services.

Phase one of this exploration and feasibility study includes consultation with a select group of general practice providers in both country and metropolitan Perth and the Primary Health Liaison Team already delivering practice support. Through this process we would like to identify:

  • What types of practice support do general practices require?
  • How do they prefer to access practice support?
  • Where do they currently receive practice support from?
  • What more can a practice support service from WAPHA and Rural Health West provide?

We greatly appreciate your feedback and encourage you to discuss this with your regional team, and complete the survey individually, based on your experiences.

Should you have any questions regarding this project, please do not hesitate to contact Laura Harnett, Project Administrator on laura.harnett@wapha.org.au or telephone 0475 960 447.